BACK ORDERS

Changes To Orders:
Customers may make changes to your order, provided that the order has not yet been processed. If items have processed no changes can be made to the order and our normal returns policy will apply. Please contact our sales office (M-F 8-6 EST) with any order change requests and please have your order ID number available when calling.

Cancellation Policy:
To cancel your order prior to processing, please contact our sales office during our normal business hours (M-F 8-6 EST). Provided your order has not yet been processed, there is no fee to cancel an order. If items been have processed then our normal returns policy will apply. The customer is responsible for return shipping costs, and all items must be returned in new condition.

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