RETURNS & EXCHANGES

• Contact Customer Service (302)-453-8077 for a return request and Return Authorization number.  (8am - 5pm Eastern Time)
• Proof of purchase, original or copy, must accompany all returned merchandise.
• All merchandise should be packed securely in the manufacturer's original carton if possible.
• Returns received after 30 days from authorization may be refused or subject to a minimum 20% Re-Stocking charge.
• Refused Shipments and Items returned without a Return Authorization will be subject to a minimum 10% Re-Stocking charge, plus the current rate UPS refusal fee of $5.00 for Ground shipments or $10.00 for expedited shipments.
• Damaged / Used product will be subject to a minimum 20% Re-Stocking charge.
• Merchandise may be returned to Eastern Marine in person or shipped to us prepaid and insured at:
  
  EASTERN MARINE
  Customer Returns
  931 S. Chapel St.
  Newark, DE. 19713
  
  NOTE: Merchandise covered by manufacturers' warranty must be sent directly to the manufacturer for replacement or repair.
  

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