Ordering By Phone
PHONE ORDER HOURS
Monday - Thursday 8am - 6pm (EST)
Friday - Saturday 8am - 5pm (EST)
INFORMATION CALLS CAN BE MADE AT 302-453-8077
When calling to place an order, please be prepared to provide all necessary product information including stock (sku) number, description, and quantity. Visa, Master Card, Discover and American Express are the only forms of payment accepted for phone orders.
NOTE: Credit Card transactions will appear on your billing statement as "Eastern Marine Website"
Changes To Orders:
Customers may make changes to your order, provided that the order has not yet been processed. If items have processed no changes can be made to the order and our normal returns policy will apply. Please contact our sales office (M-Sa 8-5 EST) with any order change requests and please have your order ID number available when calling.
To cancel your order prior to processing, please contact our sales office during our normal business hours (M-Sa 8-5 EST). Provided your order has not yet been processed, there is no fee to cancel an order. If items been have processed then our normal returns policy will apply. The customer is responsible for return shipping costs, and all items must be returned in new condition.